Support

Support Center

Send reports, request account help, or submit legal notices. For emergencies contact local authorities first.

Primary Channel

support@pinny.wtf

Use this channel for reports, account issues, and requests that require manual follow-up from the team.

support@pinny.wtf

Include links, screenshots and your username if relevant.

Safety and reports

Scams, impersonation, harassment, minors, trafficking, threats, non-consensual content.

Open Safety and reports

Legal and DMCA

Open Legal and DMCA

Account and claim

Claim flow, login issues, verification help, wrong profile info.

Open Account and claim

Clear reporting

Include links, screenshots, and context. The more actionable the report is, the faster the team can resolve it.

Sensitive cases

Minors, trafficking, doxxing, threats, and non-consensual content are escalated as immediate-priority incidents.

Operational help

Claim issues, login problems, profile errors, and broken directory signals are treated as product incidents.

Quick links

Privacy Terms Guidelines

Before You Write

What to include to speed up the ticket

Exact URL of the affected profile, content, or page

Your username or account email, when relevant

Screenshots or a short video when the issue is visual

Short context: what you expected to happen and what actually happened

Escalation

How we classify your request

Safety and compliance are handled first. Copyright, DMCA, and privacy matters are redirected into the legal workflow. Claim, access, and profile issues are treated as operational product support.

PINNY is infrastructure, not a financial intermediary. If your case involves a direct payment between users, we will need context about the external channel used so the team can review evidence and account behavior.